Home / Reviews / HostMetro


Start using HostMetro now!
Start using HostMetro now!
HostMetro screenshot

Overall Impression

Support - 85%
Performance - 77%
Stability - 89%
Price - 63%

A good hosting provider with a well known brand, prices are good all over all products.

Host Information
Name HostMetro
Website hostmetro.com
Founded 2012
Support Email -
Support Phone 1 310 693 6200
Advantages Disadvantages
Excellent customer support Slow loading time
Price lock guarantee

HostMetro Review

This company’s motto is that they strive to provide top quality support and service. They also offer tools in order to help their clients maintain their website. One of their main advantages – they offer ‘Price Lock Guarantee’. This means no ultra expensive renewal guarantee.


HostMetro Background

HostMetro is a web hosting company, founded in 2003. Their management team has a lot of in-field experience. It’s a privately owned and managed web hosting company. This company focuses mainly on shared hosting services.


Key HostMetro Benefits

Good customer support – some of the reviews about the customer support are mixed. However, most experiences are pretty good.
Price lock guarantee – most web hosting companies offer a ridiculously low rate the first time you signup. Once your plan is up and it’s time for renewal, that low price disappears. HostMetro claims that they guarantee your initial registration rate – even for future renewals! This is an awesome deal, especially if you plan to stay with them in the long run.
Free website transfer – this web hosting company promises to migrate your existing website to their servers for free. However, there is a condition – only if it doesn’t exceed 3GB. If it does, you’re on your own. Also, the site transfer needs to be requested within the 30 days of creating an account. In case you’re unhappy, you can always use their 30-day guarantee.
Free domain offer – bear in mind that you will receive a free domain name when signing up ONLY id you use their ‘’FREEDOMAIN’’ coupon code. Also, in case you want to renew your domain or buy an additional one, this will cost you $14.49, which is more than many other domain name registrars.
Uptime Guarantee – this web hosting company’s plans are covered by a 99.99% uptime guarantee, but there is an important condition. HostMonster promises to compensate their customers if their uptime falls below 99.9% over the period of a year – not a month. In case this happens, the customers are given an extra month of hosting for free. However, it is very unlikely that any period of downtime would trigger the guarantee. What is more, there is little information about their data centre. HostMonster claim that their facility is on the of the most efficient in the world. We looked for information & found out that there is feature security, fire suppression, HVAC conditioning units and backup power.


Hosting Features of HostMetro

Their hosting plans are only for shared hosting. There are only two options, the Mega Max Hosting plan and the Business Max Hosting plan. The longer your contract is, the cheaper the monthly fee is.
What is really specific here is that on both plans customers get maximum disk space and bandwidth. It actually means customers are set a quota, and Host Metro says that these quotas are enough to satisfy 95% of their customers’ needs. Of course, customers can request more space if they need it. Well, this sounds extremely vague. It was created to prevent customers from using the service as a file storage facility, but we guess this will be uncomfortable for some people.
The good thing: both hosting plans include unlimited FTP accounts, MySQL databases, weekly backups and site builders. Their clients can take advantage of unlimited domains and have unlimited email accounts. Also, the Business Max Hosting plan comes with an SSL and dedicated IP.
These plans include:
Mega Max plan: the price for this plan starts at $2.95 per month. Unlimited storage, unlimited bandwidth, and support for unlimited websites are available with this plan.
Super Max plan: the cost for this plan is $6.95 per month. It comes with unlimited storage, unlimited bandwidth, and support for unlimited websites. Also, a free SSL certificate a daily malware scan and advanced security are included.
Additional fees – it’s good for their potential customers to know that the accounts are limited to 200,000 inodes, 10 percent CPU and memory. Once you exceed the given limit, your account might be suspended with no option for a refund.
Also, their account activation can take longer than expected. However, there is an option to make an instant activation by paying a $5 fee.
A few additional cool features include a free domain name, free access to SSL certificates and a Google Adwords coupon worth $100. In addition, the host supports a range of e-commerce features including Google checkout, PayPal, Zen Cart and OSCommerce. Softaculous is also installed.
45-day money back guarantee for anyone who signs up for a Host Metro plan. This is longer than the average 30-day standard money back guarantee. This guarantee does not cover add-on services. Also, only available for new customers.


HostMetro – Control Panel & Usability

cPanel is present with all HostMetro plans, and that’s definitely a plus. However, there are no advanced hosting options, cPanel is the only option here.


Data Security and Backups

HostMetro backup their shared servers account on a weekly basis. However, hey recommend that you have your own backups just in case, and only back up sites smaller than 1 GB.


Hosting for WordPress

HostMetro offers easy 1-click install of WordPress.


Shared Hosting

This web hosting company offers ONLY shared hosting plans.


Customer Support

HostMetro’s support is available 24/7 on chat, email and telephone. Also, their website contains a huge amount of useful articles, guides and frequently asked questions.


HostMetro FAQs

What support does HostMetro provide?

HostMetro offers customer support via a 24/7 phone line, and live chat.

What programming languages does HostMetro provide?

They support PHP 5.6, Perl 5.10, Python 2.6, Ruby on Rails 1.8


Final Thoughts

A lot of web hosting companies offer unlimited space and bandwidth, while Host Metro only offer to their customers the space they need. This is an excellent choice for someone who starts just now with web hosting.




Start using HostMetro now!